Return and Exchange Policy

At Sanate Essentials, we strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your order, we have established the following return and exchange policy to make the process simple and straightforward.

Eligibility for Return or Exchange

  • Items must be returned within 30 days of the purchase date.

  • Products must be in their original condition, unused, and in the original packaging.

  • Proof of purchase, such as a receipt or order confirmation, is required.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact our customer service team within 7 days of receipt. We will provide a return and ensure the damaged product is replaced at no cost to you.

Contact Information

For any questions regarding this policy or if you need assistance with a return or exchange, please contact our customer service team at hairbykarina23@gmail.com

Thank you for shopping with Sanate Essentials. I appreciate your business.